Product Specialist

Our Company

BioTuring is an innovative bioinformatics company that develops algorithms, and agentic AI software to serve scientists from hundreds of pharmaceutical companies and leading research institutions, enabling discoveries about human diseases.

Role Description

We’re seeking a highly motivated Product Specialist to join our growing team at BioTuring. You will serve as a critical bridge between users, product teams, and other departments – helping to ensure that our solutions deliver maximum value to researchers and scientists around the world. 

Key Responsibilities

• Develop a deep understanding of the product’s capabilities, workflows, and value proposition.
• Serve as the internal and external subject matter expert on product functionality and user experience, with a focus on bioinformatics, statistics, and data analytics domains. 
• Lead product demonstrations, training, and user onboarding sessions for new and existing clients.
• Gather comprehensive user feedback and translate findings into actionable, prioritized insights for the Product and Engineering teams.
• Collaborate closely with cross-functional teams (e.g., product, engineer and commercial) to support product launches, documentation, and continuous improvement.
• Create well-structured and detailed technical documentation for internal teams and end-users.
• Lead quality assurance (QA) activities, including issue tracking and feature validation, throughout the product development and update lifecycle.
• Contribute to the development of the product roadmap based on user needs, market trends, and technical feasibility.
• Stay up-to-date on bioinformatics and statistical advancements.

Requirements

• Bachelor’s, Master’s or PhD degree in Biology, Data Analyst, Data Science, Statistical Analyst, Business management or related fields.
• Strong organizational and communication skills to manage multiple user relationships and internal collaborations.
• Excellent written and verbal communication skills in English.
• Ability to lead in-person and online training sessions

We Offer

• Competitive salary and benefits package.
• A worldwide collaborative and supportive work environment.
• A chance to learn and grow your career in bioinformatics.

*At BioTuring, we emphasize building a high-performing team and company culture. 
*Due to the high volume of applications, we regret that we are unable to respond to all inquiries. Only shortlisted candidates will be contacted. Thank you for your understanding.