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Product Specialist

Address

4th Floor, Tower A, Thao Dien Pearl, 12 Quoc Huong St, An Khanh Ward, HCMC.

Headcount

4

Career ID

PRO-PRO-J

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June 3, 2025

Our Company

BioTuring is an innovative bioinformatics company that develops algorithms, and agentic AI software to serve scientists from hundreds of pharmaceutical companies and leading research institutions, enabling discoveries about human diseases.

Role Description

We’re seeking a highly motivated Product Specialist to join our growing team at BioTuring. You will serve as a critical bridge between users, product teams, and other departments – helping to ensure that our solutions deliver maximum value to researchers and scientists around the world. 

Key Responsibilities

  • Develop a deep understanding of the product’s capabilities, workflows, and value proposition.
  • Act as the go-to expert for internal and external stakeholders on product functionality and user experience, preferably in bioinformatics, statistics and data analytics domains. 
  • Deliver product demonstrations, training sessions, and onboarding for new users.
  • Gather user feedback and translate it into actionable insights for the product teams.
  • Collaborate closely with cross-functional teams (e.g., product, IT and marketing) to support product launches, documentation, and continuous improvement.
  • Assist in quality assurance, issue tracking, and feature validation during product updates.

Requirements

  • Bachelor’s, Master’s or PhD degree in Biology, Data Analyst, Data Science, Statistical Analyst, Business management or related fields.
  • Strong organizational and communication skills to manage multiple user relationships and internal collaborations.
  • Excellent written and verbal communication skills in English.
  • Ability to lead in-person and online training sessions

We Offer

  • Competitive salary and benefits package.
  • A worldwide collaborative and supportive work environment.
  • A chance to learn and grow your career in bioinformatics.

*At BioTuring, we emphasize building a high-performing team and company culture. 
*Due to the high volume of applications, we regret that we are unable to respond to all inquiries. Only shortlisted candidates will be contacted. Thank you for your understanding.

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Got questions about this opportunity? We're here to help! Reach out to us at careers@bioturing.com.